March 2009
You are browsing the archive for March 2009.
$4.80 withdrawal at Commbank in Adelaide
Choice Magazine’s website is also running an ATM Watch page (hey, we are all for competition!), and today we saw that one of their users has again identified an unusually high ATM fee…
I withdrew cash from a commonwealth bank ATM Prospect road, Kilburn SA at 11.30 pm and the fee was $4.80 . This is not [...]
It’s official, no NAB disloyalty fee
We have finally gotten confirmation that the NAB will not charge a disloyalty fee. Media reports also indicate any disloyalty fees charged by the NAB since the 3rd March 2009 will be refunded to their customers.
This leaves the last bank standing with a disloyalty fee as Adelaide Bank. We have asked Adelaide bank if they will [...]
Commsec approach somewhat unusual
One reader has alerted us to a somewhat unusual approach by Commsec to ATM direct charged fees. Commsec, a subsidiary of CBA, offers customers a cash account of which customers will be charged no ATM operator fee directly. Instead it appears Commsec picks up the tab for the ATM operators fee, and then charges the customer [...]
Bendigo Bank disloyalty fee dropped
As of today (16th March 2009), Bendigo Bank has released a supplement the their schedule of fees document to indicate the previous $0.10 disloyalty fee for using a foreign-ATM is now NIL. However Adelaide Bank, who are part of the same commercial group and had the same disloyalty fee policy, have not added the same amendment. [...]
Suncorp customer rebates at rediATMs…sort of
After hearing through the grapevine that Suncorp bank customers could use rediATMs without incurring a direct charge fee, I looked into it further. I could not find any information on the Suncorp bank website so I tried the Suncorp ATM locator.
However, using Suncorp’s ATM locator shows some rediATMs, depending on the search location, as “Designated non-Suncorp - [...]
NAB, Bank West drop disloyalty fees
According to John Rolfe at the Daily Telegraph, both the NAB and Bank West have dropped the disloyalty fee for their customers using foreign ATMs. We have asked both banks to confirm this is the case, as their websites’ bank fees information still show a charge to their customers (for most accounts) to use a foreign ATM. [...]
ATM Fee Tracker in the media plus a correction
Wow, what a day! After John Rolfe at the Daily Telegraph in Sydney picked up on our post about variable ATM fees that have the potential to exploit patrons of drinking establishments, we have spent the day being pursued by a number of media outlets. Since then we have had radio spots on 2SM with Leon Delaney, [...]
Let the education begin
One of our goals at ATM Fee Tracker Australia is to ensure that consumers are educated about what to expect when they have to use an ATM that their bank does not provide fee free access to. Of course, we are not responsible for providing that education, but can be seen as more of an [...]
Westpac Bank drops ATM disloyalty fee
Westpac bank, the most profitble bank in the world, has now decided to take a profit hit by doing a complete back-flip on their ATM disloyalty fee. The disloyalty fee for Westpac customer’s using a foreign ATM, which we reported Westpac had moved from $2.00 earlier in the week to $0.25, is now NIL. So Westpac customer’s [...]

Traffic, comments and visitors
By admin on March 25, 2009
It has now passed the 3 week mark since the introduction of ATM direct charging. In that time we have established what the players are charging, piqued the interest of the mainstream media and seen every bank drop their disloyalty fees (it appears Adelaide Bank has given in too).
In the 3 weeks of ATM direct charging, [...]
Posted in ATM Fees, Disloyalty Fees, Other | Tagged ANZ, APCA, ATM Direct Charge Fee, Comments, Commonwealth Bank, NAB, Reserve Bank of Australia, Traffic, Visitors, Westpac | 2 Responses