The other interesting fact is that the title of the screen says “Notice to INTERAC cardholders only!”… Interac is the Canadian ATM switch network. It looks like the ATM owner hasn’t bothered updating the screens on their ATM to make them Australia-specific.
Does this legally mean that as I know I’m not an Interac cardholder (as I have an Australian and not Canadian card) I could dispute any direct charge even if it said $2? After all, the title of the screen quite clearly says it refers to Interac cardholders only, and hence, not me!
That’s a very interesting point!! I work for the company “Chubb” and it seems as if, the atm is exactly the same & goes through bank west again, the transaction says $0.00 this is in QLD… Is it just me? or could it possibly be EVERY Bank West ATM???
hmm, i would have to say, i think its every bank west ATM, i work for chubb and they have atm’s here in the office.. ATM is operated by bankwest.. and it says the exact same thing that you will be charged $0.00 ?
So in all end, is it every bankwest atm that says this? Also mentioning that there is a sticker on the atm itself that says “This atm charges a feee of $2.00″ but still comes to the point that the screen says otherwise… that sticker would be something anyone stuck on there..
Raise your complaint to the Banking Ombudsman and get them to log it as a systemic issue, then the bank will have to act, and act quickly, and it will cost them much more than your $2 in fines.
The other interesting fact is that the title of the screen says “Notice to INTERAC cardholders only!”… Interac is the Canadian ATM switch network. It looks like the ATM owner hasn’t bothered updating the screens on their ATM to make them Australia-specific.
Does this legally mean that as I know I’m not an Interac cardholder (as I have an Australian and not Canadian card) I could dispute any direct charge even if it said $2? After all, the title of the screen quite clearly says it refers to Interac cardholders only, and hence, not me!
That’s a very interesting point!! I work for the company “Chubb” and it seems as if, the atm is exactly the same & goes through bank west again, the transaction says $0.00 this is in QLD… Is it just me? or could it possibly be EVERY Bank West ATM???
hmm, i would have to say, i think its every bank west ATM, i work for chubb and they have atm’s here in the office.. ATM is operated by bankwest.. and it says the exact same thing that you will be charged $0.00 ?
So in all end, is it every bankwest atm that says this? Also mentioning that there is a sticker on the atm itself that says “This atm charges a feee of $2.00″ but still comes to the point that the screen says otherwise… that sticker would be something anyone stuck on there..
Raise your complaint to the Banking Ombudsman and get them to log it as a systemic issue, then the bank will have to act, and act quickly, and it will cost them much more than your $2 in fines.