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Bank Of Queensland ATM Balance Inquiry Fee Updated

A number of readers have indicated Bank Of Queensland is charging foreign balance enquiries at $2.00 at their ATMs. We had previously indicated that BOQ operated ATMs were charging $1.00. However a number of BOQ branded ATMs are operated bt the independent company called Customers. Given the amount of feedback we have received, the bank [...]

redi Not So Steady

After several months we were bound to find an ATM provider breaking away from their initial direct charge fee structures once they saw the lie of the land. It appears that that first ATM provider to alter their direct charged fees is rediATM.
Before I go on, it is worth noting that rediATM is not one ATM provider, but [...]

Traffic, comments and visitors

It has now passed the 3 week mark since the introduction of ATM direct charging. In that time we have established what the players are charging, piqued the interest of the mainstream media and seen every bank drop their disloyalty fees (it appears Adelaide Bank has given in too).
In the 3 weeks of ATM direct charging, [...]

$4.80 withdrawal at Commbank in Adelaide

Choice Magazine’s website is also running an ATM Watch page (hey, we are all for competition!), and today we saw that one of their users has again identified an unusually high ATM fee…

I withdrew cash from a commonwealth bank ATM Prospect road, Kilburn SA at 11.30 pm and the fee was $4.80 . This is not [...]

It’s official, no NAB disloyalty fee

We have finally gotten confirmation that the NAB will not charge a disloyalty fee. Media reports also indicate any disloyalty fees charged by the NAB since the 3rd March 2009 will be refunded to their customers.
This leaves the last bank standing with a disloyalty fee as Adelaide Bank. We have asked Adelaide bank if they will [...]

Commsec approach somewhat unusual

One reader has alerted us to a somewhat unusual approach by Commsec to ATM direct charged fees. Commsec, a subsidiary of CBA, offers customers a cash account of which customers will be charged no ATM operator fee directly. Instead it appears Commsec picks up the tab for the ATM operators fee, and then charges the customer [...]

Bendigo Bank disloyalty fee dropped

As of today (16th March 2009), Bendigo Bank has released a supplement the their schedule of fees document to indicate the previous $0.10 disloyalty fee for using a foreign-ATM is now NIL. However Adelaide Bank, who are part of the same commercial group and had the same disloyalty fee policy, have not added the same amendment. [...]

Suncorp customer rebates at rediATMs…sort of

After hearing through the grapevine that Suncorp bank customers could use rediATMs without incurring a direct charge fee, I looked into it further. I could not find any information on the Suncorp bank website so I tried the Suncorp ATM locator. 
However, using Suncorp’s ATM locator shows some rediATMs, depending on the search location, as “Designated non-Suncorp - [...]

NAB, Bank West drop disloyalty fees

According to John Rolfe at the Daily Telegraph, both the NAB and Bank West have dropped the disloyalty fee for their customers using foreign ATMs. We have asked both banks to confirm this is the case, as their websites’ bank fees information still show a charge to their customers (for most accounts) to use a foreign ATM. [...]

ATM Fee Tracker in the media plus a correction

Wow, what a day! After John Rolfe at the Daily Telegraph in Sydney picked up on our post about variable ATM fees that have the potential to exploit patrons of drinking establishments, we have spent the day being pursued by a number of media outlets. Since then we have had radio spots on 2SM with Leon Delaney, [...]