ATM Fees
Posts related to ‘direct-charged’ fees that you may be charged at ATMs that are not operated by your home bank or institution
Bank Of Queensland ATM Balance Inquiry Fee Updated
A number of readers have indicated Bank Of Queensland is charging foreign balance enquiries at $2.00 at their ATMs. We had previously indicated that BOQ operated ATMs were charging $1.00. However a number of BOQ branded ATMs are operated bt the independent company called Customers. Given the amount of feedback we have received, the bank [...]
redi Not So Steady
After several months we were bound to find an ATM provider breaking away from their initial direct charge fee structures once they saw the lie of the land. It appears that that first ATM provider to alter their direct charged fees is rediATM.
Before I go on, it is worth noting that rediATM is not one ATM provider, but [...]
When is a fee-free transaction not fee-free?
We received the following emails, the first 20th March and the second on 3rd April which we found very interesting and thought should be shared.
Email 1 – 20 March, 2009
I have recently checked my bank statement and have found that I have been charged $2.00 for a withdrawal at the local workers club. I bank with Westpac, [...]
$4.80 withdrawal at Commbank in Adelaide
Choice Magazine’s website is also running an ATM Watch page (hey, we are all for competition!), and today we saw that one of their users has again identified an unusually high ATM fee…
I withdrew cash from a commonwealth bank ATM Prospect road, Kilburn SA at 11.30 pm and the fee was $4.80 . This is not [...]
Commsec approach somewhat unusual
One reader has alerted us to a somewhat unusual approach by Commsec to ATM direct charged fees. Commsec, a subsidiary of CBA, offers customers a cash account of which customers will be charged no ATM operator fee directly. Instead it appears Commsec picks up the tab for the ATM operators fee, and then charges the customer [...]
Suncorp customer rebates at rediATMs…sort of
After hearing through the grapevine that Suncorp bank customers could use rediATMs without incurring a direct charge fee, I looked into it further. I could not find any information on the Suncorp bank website so I tried the Suncorp ATM locator.
However, using Suncorp’s ATM locator shows some rediATMs, depending on the search location, as “Designated non-Suncorp - [...]
ATM Fee Tracker in the media plus a correction
Wow, what a day! After John Rolfe at the Daily Telegraph in Sydney picked up on our post about variable ATM fees that have the potential to exploit patrons of drinking establishments, we have spent the day being pursued by a number of media outlets. Since then we have had radio spots on 2SM with Leon Delaney, [...]
Let the education begin
One of our goals at ATM Fee Tracker Australia is to ensure that consumers are educated about what to expect when they have to use an ATM that their bank does not provide fee free access to. Of course, we are not responsible for providing that education, but can be seen as more of an [...]
Bundanoon, NSW - $5.25 ATM Fee
There is an unconfirmed report on Choice that an ATM in either the bottle shop or newsagency is direct charging $5.25. Looking at a map, Bundanoon may be a little off the Hume Hwy just a couple of hours south of Sydney, but it is hardly off the beaten track. What chould possibly justify a fee [...]

Traffic, comments and visitors
By admin on March 25, 2009
It has now passed the 3 week mark since the introduction of ATM direct charging. In that time we have established what the players are charging, piqued the interest of the mainstream media and seen every bank drop their disloyalty fees (it appears Adelaide Bank has given in too).
In the 3 weeks of ATM direct charging, [...]
Posted in ATM Fees, Disloyalty Fees, Other | Tagged ANZ, APCA, ATM Direct Charge Fee, Comments, Commonwealth Bank, NAB, Reserve Bank of Australia, Traffic, Visitors, Westpac | 2 Responses