Disloyalty Fees
Posts related to ‘disloyalty’ fees that you may be charged by your home bank or institution when using another operator’s ATM
It’s official, no NAB disloyalty fee
We have finally gotten confirmation that the NAB will not charge a disloyalty fee. Media reports also indicate any disloyalty fees charged by the NAB since the 3rd March 2009 will be refunded to their customers.
This leaves the last bank standing with a disloyalty fee as Adelaide Bank. We have asked Adelaide bank if they will [...]
Commsec approach somewhat unusual
One reader has alerted us to a somewhat unusual approach by Commsec to ATM direct charged fees. Commsec, a subsidiary of CBA, offers customers a cash account of which customers will be charged no ATM operator fee directly. Instead it appears Commsec picks up the tab for the ATM operators fee, and then charges the customer [...]
Bendigo Bank disloyalty fee dropped
As of today (16th March 2009), Bendigo Bank has released a supplement the their schedule of fees document to indicate the previous $0.10 disloyalty fee for using a foreign-ATM is now NIL. However Adelaide Bank, who are part of the same commercial group and had the same disloyalty fee policy, have not added the same amendment. [...]
NAB, Bank West drop disloyalty fees
According to John Rolfe at the Daily Telegraph, both the NAB and Bank West have dropped the disloyalty fee for their customers using foreign ATMs. We have asked both banks to confirm this is the case, as their websites’ bank fees information still show a charge to their customers (for most accounts) to use a foreign ATM. [...]
Let the education begin
One of our goals at ATM Fee Tracker Australia is to ensure that consumers are educated about what to expect when they have to use an ATM that their bank does not provide fee free access to. Of course, we are not responsible for providing that education, but can be seen as more of an [...]
Westpac Bank drops ATM disloyalty fee
Westpac bank, the most profitble bank in the world, has now decided to take a profit hit by doing a complete back-flip on their ATM disloyalty fee. The disloyalty fee for Westpac customer’s using a foreign ATM, which we reported Westpac had moved from $2.00 earlier in the week to $0.25, is now NIL. So Westpac customer’s [...]
Direct Charge Fees vs Disloyalty Fees…
…and some other glossary terms.
We have had much more traffic and reader feedback than we ever expected since the new ATM fee reforms were introduced. The most common theme from the feedback is people are looking for clarity in what an ATM Direct Charge fee is versus what a Disloyalty fee is. I will provide some [...]
Correction to Westpac Disloyalty Fee
On 2nd March 2009 we had reported in the disloyalty fee table that Westpac would charge a $2.00 disloyalty fee for their customers using a foreign ATM (which is in addition to the ATM direct charged fee from the foreign ATM operator). Westpac has come to their senses since will now charge $0.25 a a [...]
RBA hits out at ‘Double-Whammy’ fees
Nicola Berkovic reported in the Australian on 21st Feb, 2008 that Reserve Bank Governor Glenn Stevens is putting pressure on the banks to scrap their ‘disloyalty fees’ which will cost you even more for the use of a foreign ATM. Berkovic reported that 4 of the 5 big Australian banks will be charging their own fee [...]
Traffic, comments and visitors
By admin on March 25, 2009
It has now passed the 3 week mark since the introduction of ATM direct charging. In that time we have established what the players are charging, piqued the interest of the mainstream media and seen every bank drop their disloyalty fees (it appears Adelaide Bank has given in too).
In the 3 weeks of ATM direct charging, [...]
Posted in ATM Fees, Disloyalty Fees, Other | Tagged ANZ, APCA, ATM Direct Charge Fee, Comments, Commonwealth Bank, NAB, Reserve Bank of Australia, Traffic, Visitors, Westpac | 2 Responses