Disloyalty Fee

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Westpac Bank drops ATM disloyalty fee

Westpac bank, the most profitble bank in the world, has now decided to take a profit hit by doing a complete back-flip on their ATM disloyalty fee. The disloyalty fee for Westpac customer’s using a foreign ATM, which we reported Westpac had moved from $2.00 earlier in the week to $0.25, is now NIL. So Westpac customer’s [...]

Direct Charge Fees vs Disloyalty Fees…

…and some other glossary terms.
We have had much more traffic and reader feedback than we ever expected since the new ATM fee reforms were introduced. The most common theme from the feedback is people are looking for clarity in what an ATM Direct Charge fee is versus what a Disloyalty fee is. I will provide some [...]