Foreign ATM

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$4.80 withdrawal at Commbank in Adelaide

Choice Magazine’s website is also running an ATM Watch page (hey, we are all for competition!), and today we saw that one of their users has again identified an unusually high ATM fee…

I withdrew cash from a commonwealth bank ATM Prospect road, Kilburn SA at 11.30 pm and the fee was $4.80 . This is not [...]

Commsec approach somewhat unusual

One reader has alerted us to a somewhat unusual approach by Commsec to ATM direct charged fees. Commsec, a subsidiary of CBA, offers customers a cash account of which customers will be charged no ATM operator fee directly. Instead it appears Commsec picks up the tab for the ATM operators fee, and then charges the customer [...]

NAB, Bank West drop disloyalty fees

According to John Rolfe at the Daily Telegraph, both the NAB and Bank West have dropped the disloyalty fee for their customers using foreign ATMs. We have asked both banks to confirm this is the case, as their websites’ bank fees information still show a charge to their customers (for most accounts) to use a foreign ATM. [...]

Direct Charge Fees vs Disloyalty Fees…

…and some other glossary terms.
We have had much more traffic and reader feedback than we ever expected since the new ATM fee reforms were introduced. The most common theme from the feedback is people are looking for clarity in what an ATM Direct Charge fee is versus what a Disloyalty fee is. I will provide some [...]